Policy
Returns & Exchanges
Returns & Exchanges
- 01
Returns and exchanges are accepted within 14 days of delivery.
- 02
Returned pieces must be unworn and in their original condition and packaging.
- 03
Custom and bespoke pieces are final sale and cannot be returned or exchanged.
- 04
18K gold and platinum pieces are final sale and cannot be returned or exchanged.
To begin a return or exchange, contact us.
Warranty & Care
- 01
Every piece is covered against defects in materials and craftsmanship.
- 02
Covered repairs, including lost stones and broken links, are provided at no cost.
- 03
Resizing and adjustments are also provided at no cost for eligible pieces.
- 04
The only cost associated with warranty service is insured shipping.
Need assistance with your piece? Contact us. contact us.